Privacy Policy
Last updated: 6/14/2026
Information We Collect
We collect information you provide directly to us when you engage with the Radius Stack — such as when you submit a contact form, schedule a strategy call, onboard as a client, or interact with our website. This may include:
- Personal information (name, email address, phone number)
- Business information (business name, industry, website URL, service area)
- Marketing preferences and campaign objectives
- Website usage data, analytics, and cookies
- Chat and voice interaction data from AI receptionist demos
How We Use Your Information
We use the information we collect to:
- Deliver and optimize the Radius Stack (Radius Sites, Radius IQ, Radius Voice)
- Communicate with you about your account, campaigns, and performance
- Provide customer support and respond to inquiries
- Improve the Radius Stack, website experience, and internal tools
- Send relevant updates, case studies, or educational content (with your consent)
- Comply with legal obligations
Intent Audience Data (Radius IQ)
Radius IQ identifies potential customers for our clients using anonymized behavioral signals sourced from third-party data partners. This data is used exclusively for advertising audience targeting and lead identification on behalf of our clients. We do not sell this data independently. All intent data usage is governed by our data partners' terms and applicable privacy regulations including CAN-SPAM, TCPA, CCPA, and state-level privacy laws.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:
- Technology and infrastructure providers who assist in delivering the Radius Stack (e.g., hosting, analytics, AI voice platforms)
- Advertising platforms for campaign execution on your behalf (e.g., Google Ads, Meta)
- Third-party data partners that power Radius IQ, subject to their privacy policies
- Legal authorities when required by law
Cookies & Tracking
Our website uses cookies and similar technologies to analyze traffic, personalize content, and improve your experience. You can control cookie preferences through your browser settings. We may also use tracking pixels and analytics tools to measure campaign and website performance.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All sensitive data is encrypted in transit and at rest using industry-standard protocols.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, maintain your account, or comply with legal obligations. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Request a copy of the data we hold about you
Contact Us
If you have any questions about this Privacy Policy, please visit our Contact page.